Pokerfriends KeyLounge
한국어 English 日本語

Support

Pokerfriends KeyLounge

Please contact us by email.

support@keyloungegames.com

Korean, English and Japanese welcome. We usually reply within 2–3 days.

When reporting a problem

Including the following helps us find the cause much faster.

Frequently asked

My progress disappeared

Progress is stored only on your device, never on a server. Deleting the app deletes it permanently, and it does not transfer to a new device.

Can I move to another device?

Not currently. There is no account system, so progress stays on the device. We are considering this for a future update.

Does it work offline?

Yes. Everything works offline. The network is used only to check for updated dialogue, and the game runs normally without it.

Ads or in-app purchases?

No advertising. The app is free to download and play. There is an optional credit top-up for collecting premium keycaps in the shop. Purchases are handled entirely by Apple; we never receive your payment details.

A line of dialogue reads oddly

Please tell us — it genuinely helps. Let us know who said it and in what situation, and we will fix it. Dialogue can be updated without an app update.

Refunds

Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.